Free shipping over $70◆Get 10% off your first order◆Waterproof, lightweight, easy to clean◆19 colorways in stock◆Ships from the US◆

FAQ

Short answers to the questions we hear most. For the full terms, follow the policy links in each answer.

Product & care

Are they waterproof?
Yes. The whole sandal is waterproof, from footbed to strap. Wear them in the shower, by the pool, at the beach or in the rain.
How do I clean them?
Rinse them with water. For anything stickier, use a little mild soap and warm water, then let them air-dry.
Are the colors glued together?
No. The colors are pressed together under heat and high pressure into one solid piece, so there are no glue lines to crack or peel.
Will they keep their shape?
Yes. The dense, pressed build resists flattening and springs back after every step. Just keep them away from high heat, like a hot car dashboard.
Are they comfortable for all-day wear?
They're made for it: a soft, cushioned footbed, a lightweight build, and a strap shaped to stay in place as you walk.
What’s the difference between Classic and Vibe?
Same sandal, same material, same comfort. Classic is a clean two-color look with a colored footbed and strap. Vibe is a bolder three-color look with a colored footbed, sole and strap.

Sizing

What sizes are available?
We currently offer US Men’s 8–13. See the size guide for sandal length in inches.
I’m a half size. Which size should I order?
Half size? We recommend sizing up. For example, if you wear 8.5, choose 9.

Shipping

Do you offer free shipping?
Yes. Free standard shipping on orders of $70 and up, after discounts. Not available to Alaska or Hawaii. See the full Shipping Policy.
Where do you ship?
All 50 U.S. states and Washington, D.C., including P.O. Boxes. Alaska and Hawaii have additional shipping charges. We do not ship to APO or FPO addresses, U.S. territories, or internationally. See the full Shipping Policy.
When will my order ship?
Orders ship within 1–2 business days (Mon–Fri, excluding holidays). We ship from the US and email a tracking number as soon as it goes out. See the full Shipping Policy.
Can I change or cancel my order?
Only before it ships. Email us as soon as possible at support@bhbeachwear.com. See the full Shipping Policy.

Returns & exchanges

What is your return window?
Returns and exchanges are accepted within 30 days of delivery. Items must be unworn, in original packaging, with tags attached. See the full Return & Exchange Policy.
How do I start a return or exchange?
Email support@bhbeachwear.com with your order number and reason for return. We’ll reply with return instructions and our return address. See the full Return & Exchange Policy.
Who pays for return shipping?
Customers are responsible for return shipping. Original shipping charges are non-refundable once your order ships. See the full Return & Exchange Policy.
How do exchanges work?
Each pair can be exchanged once for a different size (same style and color). You pay to ship the item back, and we ship your new size free. Exchanges are subject to availability. See the full Return & Exchange Policy.
When will I get my refund?
Refunds are issued to your original payment method within 5–7 business days after we receive and inspect your return, minus an $8 handling fee. See the full Return & Exchange Policy.

Warranty

What does the warranty cover?
B&H sandals are covered for one year from the date of purchase against manufacturing defects in materials and workmanship, such as a strap detaching from the sole or a sole separating or cracking under normal use. See the full Warranty Policy.
What is not covered?
Normal wear and tear (including sole wear and color fading), damage from heat, animals, misuse, accidents, or alterations, and products not purchased on our website. See the full Warranty Policy.
How do I submit a warranty claim?
Email support@bhbeachwear.com with your order number and clear photos of both sandals (top, bottom, and a close-up of the defect). See the full Warranty Policy.

Orders & payment

What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay. All payments are processed securely by Stripe. See the full Terms of Use.
When am I charged?
At checkout. Payment is processed by Stripe. See the full Terms of Use.
Do you collect sales tax?
Sales tax is calculated at checkout based on your shipping address and added to your total. See the full Terms of Use.
Can I use more than one discount code?
Discount codes cannot be combined unless stated otherwise and cannot be applied to past orders. The first-order email discount is limited to one per customer and one per email address. See the full Terms of Use.