Shipping Policy
Where We Ship
We ship to all 50 U.S. states and Washington, D.C., including P.O. Boxes. Alaska and Hawaii have additional shipping charges. We do not ship to APO/FPO addresses, U.S. territories, or internationally.
Processing Time
Orders ship within 1–2 business days (Mon–Fri, excluding holidays). Processing may take longer during peak seasons, and we’ll email you if your order is delayed.
Shipping Rates
Choose standard shipping or, where available, faster shipping at checkout. Shipping options and rates are calculated at checkout based on your address. Delivery times are estimates and not guaranteed. Shipping charges are non-refundable once your order ships.
Sales tax, where it applies, is calculated at checkout based on your shipping address.
Free Shipping
Free standard shipping on orders of $70+ after discounts. Does not apply to Alaska, Hawaii, or faster shipping.
Tracking
You’ll receive a tracking number by email once your order ships.
Changes & Cancellations
Orders can be changed or canceled only before they ship. Contact us as soon as possible.
Shipping Address
Please double-check your address at checkout. B&H is not responsible for orders shipped to an incorrect address provided by the customer. Any carrier fees for address changes or reshipping are the customer’s responsibility.
If you ask us to change your shipping address and shipping to the new address costs more, we may ask you to pay the difference before your order ships.
Damaged Orders
If your order arrives damaged, email us within 7 days of delivery with photos.
Delays
We are not responsible for delays caused by shipping carriers, weather, or other events beyond our control.